Help Center

Ask anything, or browse the questions below.

Ask a question

Answers come from our product guide. For help with your account, email [email protected].

How does Wani apply to jobs for me?

Wani operates a real browser the way you would: it navigates job portals, fills application forms from your profile, and submits. Each application is tailored with AI to match the job description.

What is the Truth Bank?

Your Truth Bank is a collection of your personal answers to common application questions (salary expectations, work authorization, availability, etc.). Wani uses these to consistently and accurately fill out application forms. You can add, edit, or remove entries at any time.

What happens when Wani encounters a question it cannot answer?

The application pauses and you get a notification right away. You can answer the question directly from your dashboard, and the application continues. You can also save your answer to the Truth Bank for future applications.

Does Wani fabricate any information?

No. Wani never fabricates experience, skills, or qualifications. All information comes from your profile and Truth Bank. AI is used only to rephrase and optimize your existing experience to better match job descriptions.

How does billing work?

Subscriptions are billed monthly and renew automatically until you cancel. Each plan includes a set number of application credits that reset at renewal. Unused credits do not roll over. You can cancel anytime from Settings or by messaging Wani "cancel my plan"; your access continues until the end of your billing period.

How do credits work?

You are only charged a credit when you use an application. Copying your answers, downloading your tailored documents, or completing an application each counts as 1 credit. If none of that happens, nothing is charged. One application is one credit, and credits reset at each monthly renewal and do not roll over.

Can I use Wani with any job platform?

Wani submits through the major applicant tracking systems: Greenhouse, Workable, Teamtailor, Lever, and Ashby, with more in validation. If a role sits behind a login wall or an unsupported system, Wani tells you honestly instead of guessing.

How do notifications work?

You can receive notifications via the dashboard, email, WhatsApp, and Telegram. Notifications are sent for: completed applications, failed applications, intervention requests (questions or CAPTCHAs), and quota warnings.

How does the Interview Coach work?

When you record an interview, Wani offers to prep you using the exact resume and answers that company received: a briefing, likely questions, mock practice, and a prep plan synced to your calendar. Included sessions scale with your application volume; extra sessions cost 1 credit each.

How do bonus credits work?

Report an interview or an offer and, with your consent, Wani verifies it against your own inbox before crediting you (+5 for interviews, +10 for offers). Verified outcomes only: claims with no matching email never pay out. Bonus credits join the same pool you use for applications and coaching.

What if an application fails?

Failed applications are retried up to 3 times. If all retries fail, you receive a notification with the error reason. Common failures include CAPTCHA timeouts, platform outages, or expired job listings. You can manually retry from your dashboard.

Still need help?

Our support team is here to help. Reach out and we'll get back to you within 24 hours.

Contact Support